Submit a damaged order

Fill out the damaged order form to receive a refund or request a replacement

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Attach pictures of the damaged order below. Pictures must be similar to the example images.

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Image 1
File format JPG, PNG max size 5MB
A closeup photo of the shipping label.
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fileuploaded.jpg
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Image 2
File format JPG, PNG max size 5MB
Photo of the fully visible box in which the item was delivered.  Make sure that any observable damages to the box are visible in the photo.
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fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
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Image 3
File format JPG, PNG max size 5MB
Photo of the fully visible item.
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fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Preview
Image 4
File format JPG, PNG max size 5MB
Closeup photo of the damages that the item sustained.
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fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
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