Submit a damaged order

Fill out the damaged order form to receive a refund or request a replacement
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Attach pictures of the damaged order below. Pictures must be similar to the example images.
Image 2
File format JPG, PNG max size 5MB
Image of the box with the label visible and the damaged product in its original packaging (such as bubble wrap, crepe paper, etc.).
Upload failed. Max size for files is 10 MB.
1. Please ensure that your client retains the packaging material.
2. In certain instances, a UPS worker may inspect the package upon arrival.
3.It is imperative to upload every single picture for a refund and reshipment.
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