Frequently Asked Questions

Prints are produced on Epson Enhanced matte paper 230g/m² using Epson Fine Art pigment ink and Giclée printing. This ensures rich, accurate colours with archive-grade longevity - meaning the print won't fade or degrade over time.

Every passepartout arrives fully assembled - print, mat, and frame - and is wrapped in multiple layers of bubble wrap, covered in a protective cardboard sheet, and packed in a durable cardboard box. Ready to hang straight out of the box with a sawtooth hanger included.

We offer a range of frame finishes including black, white, gold, retro gold, modern gold, vintage gold, bronze, vintage bronze, vintage silver, retro black, retro white, and wood. Each finish is paired with the same white passepartout mat.

Passepartouts are available in five sizes: 30×40 cm, 50×70 cm, 60×90 cm, 70×100 cm, and 60×120 cm. Each size comes with a proportionally wider mat so the presentation always looks balanced.

A passepartout is a wide white mat that sits between the print and the frame. It creates a border of negative space around the artwork - the same presentation method used in galleries and museums. On our products, the mat width ranges from 4 cm on the smallest size up to 7 cm on the largest.

Yes. Printseekers allows you to order product samples to test print quality, packaging, framing options, and color accuracy before selling.

You can:

• Place manual sample orders directly through your Printseekers account
  
• Qualify for a free sample if you meet the eligibility requirements
  
• Order a sample pack to review multiple product types at once
  

Ordering samples is recommended to verify materials, finish, and overall product quality before launching or scaling your store.

Yes, your designs are protected once you upload them to the Printseekers ordering system. Our platform is built with robust security measures and strict safety procedures to ensure that your designs are used exclusively for fulfilling your orders. We are committed to safeguarding your intellectual property and preventing unauthorised use. Rest assured that your designs will not be used for any other purpose beyond the scope of order fulfillment.

Yes. Printseekers ships orders directly to your customer. Packaging does not promote Printseekers as a marketplace. This allows you to build your own brand.

Printseekers has been operating as a print-on-demand company since 2021, but our wall-art roots go way back to early 2012.

Printseekers is not a marketplace. It is a print-on-demand fulfillment partner. You sell under your own brand. Printseekers handles production and shipping behind the scenes.

All pricing, shipping rates, production times, and technical specifications are displayed on each product page. You can review base costs, available sizes, material details, and delivery estimates before listing any product in your store.

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Creating a Printseekers account takes 2-3 minutes:

1. Click "Sign Up" button (top right of Printseekers.com)
2. Enter email and create password
3. Add billing information for order payments
4. Account activated - ready to connect your store

Video tutorial: Printseekers provides step-by-step video walkthrough you can watch here.

After account creation, connect your Shopify/Etsy/WooCommerce store through the Printseekers ''stores'' page. Orders will sync automatically once connected.

Printseekers requires 300 DPI resolution for all wall art products to ensure sharp, professional prints.

Accepted formats:

• PNG (recommended for transparent backgrounds)
• JPG/JPEG (for photographs and complex designs)

File specifications:

• Maximum file size: 2GB
• Files must be true to size (if selling 16x20", design at 4800x6000 pixels)
• Resolution: 300 DPI minimum

Canvas-specific requirements:

• Wrapped edges: Add 2cm per side for standard canvas, 4cm per side for gallery canvas
• This ensures designs wrap around edges without cutting off important elements

Printseekers automatically checks file quality during upload and rejects files below 300 DPI to prevent poor print quality.

Printseekers uses transparent fixed pricing with no hidden fees. Every product page shows the exact base cost before you list anything.

How pricing works:

• Canvas/Poster/Metal prints: Fixed price per size (example: 16x8" canvas = $14.60)
• Wallpaper: Price per square meter/foot based on total size
• Shipping: Calculated separately and shown at checkout

What you pay:

• Product base cost (shown on product page)
• Shipping cost (varies by destination)
• VAT where applicable

What you don't pay:

• No setup fees
• No monthly subscriptions
• No per-order fees
• No hidden charges

You see exact costs before creating any listing. Set your retail price above Printseekers' base cost to control profit margins.

Yes. Beginners can start selling without technical skills or ecommerce experience. You can create an account, connect your store, upload designs, and launch products in under an hour while Printseekers handles production, packaging, and shipping.

Printseekers supports both beginners and scaling brands. For growing stores:

• Production workflow is standardized.
• Wall-art specialization reduces error rates.
• Bulk or higher-volume processing is supported.

‍4. What happens if a Printseekers order arrives damaged?

If a product arrives damaged:

• The customer should provide photo evidence.
• You submit the claim through your Printseekers account.
• Printseekers evaluates the issue.
• Approved claims are reprinted and reshipped.

Yes. Printseekers ships orders directly to your customer. Packaging does not promote Printseekers as a marketplace. This allows you to build your own brand.

Printseekers production time depends on the product type:

• Canvas and posters - typically 2-5 business days
• Framed products - typically 2-5 business days
• Wallpaper and metal prints - typically 2-4 business days

After production, shipping time depends on the destination and shipping method.

Printseekers prints and ships orders from production facilities selected based on the customer’s delivery location.

The facility used depends on where the order is being shipped, allowing Printseekers to optimize delivery times and shipping costs. Orders are produced, quality-checked, and shipped directly to the end customer.

Growing brands switch to Printseekers primarily for better profit margins, specialized wall-art products, and reliable fulfillment.

Printseekers offers competitive base pricing, large format options, and unique products such as custom wallpaper that many print-on-demand suppliers do not provide. The focus on wall art also allows more consistent production quality as order volume increases.

Printseekers focuses specifically on wall art production, using professional printing equipment, calibrated color workflows, and strict quality control. Production and packaging are optimized for canvases, posters, framed prints, metal prints, and wallpaper to ensure consistent results.

Printseekers specializes in wall art print-on-demand: canvases, posters, framed prints, and metal prints.

Unlike general POD platforms with hundreds of products, Printseekers focuses only on wall decor. This means better quality control, optimized production, and packaging designed for art prints.

Printseekers works with Etsy sellers, Shopify stores, WooCommerce sites, and brands. No inventory needed - Printseekers handles all printing and fulfillment.

Printseekers works with beginners, independent sellers, and established ecommerce brands that want to sell wall art without managing inventory. New sellers can launch quickly, while growing stores benefit from scalable production and reliable fulfillment.

Yes. Printseekers is a fulfillment partner, so you need an online store where customers can place orders. Once connected, Printseekers automatically prints and ships products to your customers.

Yes. Creating an account with Printseekers is free. There are no monthly subscription fees to get started. You only pay when you receive an order.

Yes. Printseekers integrates with major ecommerce platforms including Shopify, Etsy, and WooCommerce.

Orders automatically sync from your store to Printseekers for production and fulfillment. Once connected, the process is fully automated -Printseekers prints and ships each order without manual work from you.

Most stores can complete the integration in under 30 minutes.

Starting costs are $0 because Printseekers operates on a pay-per-order model.

Each product has a base production price. You set your own retail price in your store and keep the profit margin.

Example:
If a canvas costs $25 to produce and ship and you sell it for $60, you keep $35 profit.

Printseekers specializes in wall art categories, but we also offer more products:

• Canvas - stretched canvas, gallery canvas, rolled canvas, multipanel canvas
• Framed Canvas - black, white, wood, dark wood, gold, silver, and neon color frames
• Posters - advanced paper matte, fine art matte, photo paper matte/glossy, standard matte
• Framed Posters - black, white, wood, dark wood frames with matte posters
• Wallpaper - custom printed wallpaper, peel and stick, traditional wallpaper & more
• Metal Prints - aluminum prints with vibrant colors, untapped product in the print-on-demand realm
• Other - stickers, mugs, skateboards, apparel & much more.

All Printseekers products come in multiple size options, including large formats that most print-on-demand platforms don't offer. 

Printseekers is a print-on-demand fulfillment company specializing in wall art products. It allows online sellers to offer custom canvases, posters, framed prints, metal prints, wallpaper, and other decor without holding inventory.

When a customer places an order in your store, Printseekers automatically receives the order, prints the product using your design, performs quality control, packages it securely, and ships it directly to your customer.

Printseekers provides total invoices for all your orders within a specific timeframe, where VAT charges (if applicable) are clearly itemized. You don’t need to calculate anything on your own; we handle it for you.

VAT (Value Added Tax) is applied based on where your business is located, whether you are a registered VAT payer, and the destination of the package. Printseekers automatically calculates and applies the correct VAT to your orders according to local and EU laws, so you don’t have to worry about it. You can read this blog to find out more information on VAT.

For payments, we offer Euro, US Dollar, British Pound Sterling, Canadian Dollar, and Australian Dollar. You can choose your preferred currency for payments under Settings >> Billing >> My Billing Currency.

Payments are processed as prepayments. Once you've added your credit card, we use the trusted service Stripe to set up automatic payments. For alternative payment options, please contact our sales managers.

Payments are processed as prepayments. Once you've added your credit card, we use the trusted service Stripe to set up automatic payments. For alternative payment options, please contact our sales managers. You can view detailed product and shipping prices at checkout. Invoices are generated every 24 hours and are available in your profile under Settings >> Billing.

Yes. Most wall art products are available in multiple sizes and materials — from small framed prints to large gallery-style canvases. This gives you flexibility in pricing, branding, and interior styles.

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When a customer places an order, it goes straight into production. We print your artwork with care, check the details by hand, and package it securely for the journey. Each order ships with your branding — never ours — so your customer sees a seamless experience from store to doorstep. You stay focused on creating and selling, while we handle the craft and fulfillment behind the scenes.

For sharp, professional prints use:

• 300 DPI (150 DPI minimum for larger formats)
• sRGB color profile
• JPG or PNG for artwork / TIFF for fine art
  A high-quality file = sharper detail, richer color, and fewer customer complaints or returns.

Yes — and we strongly recommend it. Ordering samples helps you check color, texture, packaging, and overall quality. Many sellers also use sample photos in their store to increase trust and improve conversions.

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Production time depends on the product, but wall art typically takes 2–5 business days before it ships. Shipping time depends on destination, but most orders arrive within 3–9 business days. We show estimated delivery dates at checkout, and every order includes tracking for your customer.

Yes. As soon as an order is shipped, tracking information is automatically pushed to your WooCommerce order dashboard and sent to your customer via email.

Yes. When you create or update a product in Printseekers, product images, descriptions, prices, and variations are synced to your WooCommerce store in real time.

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Absolutely. Once connected, orders placed in your WooCommerce store are automatically sent to Printseekers for printing and fulfillment — no manual work needed.

Yes, the integration is completely free. There are no setup fees or monthly charges. You only pay for the products and shipping once an order is placed.

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Most print-on-demand wall art orders are produced in 2–4 business days. Shipping times vary by destination, but we offer fast global delivery with tracking. Once an order is fulfilled, tracking info is automatically updated in Shopify and shared with your customer.

Absolutely. You have full control over retail pricing, profit margins, and shipping settings in your Shopify dashboard. Printseekers provides base costs and shipping rates, and you decide how to price products for your customers.

Yes! Our Shopify print-on-demand integration is completely free to set up. There are no upfront costs or monthly fees—you only pay when a customer places an order. This makes it perfect for artists, creators, and eCommerce entrepreneurs looking to launch with low risk.

You can sell a range of premium print-on-demand wall art products, including canvas prints, framed posters, photo prints, and museum-quality fine art paper. All items are made to order, printed with top-tier quality, and shipped directly to your customers with fast global delivery options.

Printseekers connects to your Shopify store through a quick, one-time integration. Once linked, your product listings sync automatically, and orders placed in your store are routed directly to our production team for fulfillment—no manual work needed. It’s the fastest way to run a print-on-demand Shopify business with wall art, canvas prints, posters, and more.

Depending on the model, you can print on front thighs, lower legs, or even back pockets. Be sure to check the print area templates provided for each item.

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Our printing methods like DTG and DTF ensure high durability, with designs staying vibrant even after multiple washes when following standard care instructions.

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You can choose from joggers, sweatpants, lounge pants, and athletic shorts—each suitable for different use cases like fitness, casual wear, or branded merchandise.

Each art print is carefully packaged using durable materials to prevent bends, creases, or moisture damage. Your work arrives safely — whether it's shipped across the country or overseas.

Absolutely. Printseekers is built with artists in mind — offering top-tier print quality, worldwide shipping, and direct integration with platforms like Etsy, Shopify, and WooCommerce.

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Printseekers offers multiple premium paper types for art prints, including matte, semi-gloss, and textured finishes — all archival-grade to prevent yellowing or fading over time.

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Yes! Printseekers supports standard art print sizes and custom trim options, giving you full flexibility to match your creative vision or customer requests.

Printseekers uses archival-grade paper, museum-quality pigment inks, and careful packaging to ensure every print looks stunning and lasts for years. Artists love the sharp detail, vibrant colors, and professional finish.

To better manage shipping across the European Union, we've organized countries into three different zones:

• EU Zone 1: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Netherlands, Poland, Romania, Slovakia, Slovenia, Hungary.
• EU Zone 2: Bulgaria, Finland, Greece, Portugal, Spain, Sweden, Luxembourg.
• EU Plus: Cyprus, Malta.

These zones help us provide accurate shipping rates specific to each region. Note that these zones are only used for Rolled Posters, Rolled Canvas and Wallpapers.

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We cannot deliver to:

• PO Boxes
• FPO (Fleet Post Office)
• APO (Army Post Office)

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We offer three different shipping options for you to choose from:

• Economy (shipping time: 5–10 business days);
• Standard (shipping time: 2–7 business days);
• Express (shipping time: 1–2 business days).

Please note that not all shipping options are available for every product type and destination.

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Yes, we ensure white-label shipping for all orders. The store name you added to your profile in the system will appear on the shipping labels.

The only detail associated with Printseekers on the label is the sender's (our production facility) address, as we can only include the actual sender's address.

Typically, we handle shipping in a way that avoids additional customs fees for the end customer. However, in rare cases, customs authorities may reevaluate the package and impose additional fees.

Whenever possible, we combine products into one package for multiple orders to minimize shipping costs for our partners. However, some products, like framed posters and framed canvases, cannot be packaged together for safety reasons. When feasible, we combine canvas products in one box or rolled posters in one tube.

Our system uses a coefficient to calculate a smaller additional shipping cost when multiple items can be shipped together in one package.

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Tote bags are functional, stylish, and increasingly popular due to their eco-friendliness. Offering customizable tote bags attracts a wide range of customers and promotes a sustainable lifestyle.

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Absolutely! Tote bags are reusable and made from sustainable materials, making them a great eco-friendly product that appeals to environmentally conscious customers.

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Yes, you can customize print on demand tote bags with your designs using various techniques like DTG, DTF, or embroidery, ideal for branding or personal use.

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Our print on demand tote bags are made from 100% cotton, providing a durable and eco-friendly option for customers looking to reduce their environmental footprint.

Custom mugs are popular and practical items that appeal to a broad audience, from gift buyers to coffee lovers, making them a valuable addition to your product lineup.

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Yes, our print on demand mugs are both dishwasher and microwave-safe, ensuring that your custom designs remain vibrant and intact for repeated use.

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Our print on demand mugs come in a variety of styles, including classic white and colored ceramic mugs, all customizable with your designs for a unique and practical product.

The sample pack includes standard items for quality inspection, but you’ll be able to fully customize similar items for your customers once you’re ready to sell.

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A sample pack allows you to assess product quality and material finishes, ensuring confidence in the items you plan to offer to your customers through your store.

Our print on demand sample pack includes various product samples, such as posters, canvases, wallpapers, and frames, allowing you to experience the quality and craftsmanship firsthand.

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Stickers are affordable, easy to customize, and can be used to enhance packaging, promote your brand, or even act as small giveaways. They’re a simple yet effective way to boost brand visibility.

Yes, with print on demand services, you can create stickers in custom shapes and sizes, ideal for unique branding needs or personalized designs.

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Yes, our print on demand stickers are printed with durable, fade-resistant ink, making them suitable for both indoor and outdoor use, perfect for long-lasting branding or decoration.

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We offer print on demand stickers in various formats, including kiss cut, die cut, and sticker sheets. These options provide flexibility for different shapes and designs that suit branding or personal projects.

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Yes, print on demand skateboards make excellent branded merchandise. Customizing them with your logo or designs creates a statement piece that can appeal to fans of your brand.

Our print on demand skateboards are made from high-quality Canadian maple wood, providing both durability and a perfect surface for custom designs. These skateboards can be used for riding or as unique wall art.

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Yes, with print on demand, you can create customized thank you notes that include your brand logo, messaging, and even promotional codes, helping build customer loyalty and adding a personal touch to each order.

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Print on demand stickers are versatile and can be customized with your brand's logo or artwork. They’re perfect for packaging, promoting your brand, or creating a unified look across products, enhancing brand visibility and recognition.

Yes, our kids' hoodies come with kangaroo pockets, making them both functional and fun for children.

Yes, we ensure that all customization options, such as DTG and DTF printing, are safe and suitable for kids’ clothing.

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Our kids' hoodies are made from a cozy 80% cotton, 20% polyester blend, ensuring warmth and comfort without restricting movement.

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Our kids' sweatshirts are available in a variety of sizes, allowing a comfortable fit for children of different ages.

Yes, our kids' sweatshirts are designed to withstand regular washing, ensuring that prints and fabrics remain in good condition over time.

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Our kids' sweatshirts are crafted from a durable 80% cotton, 20% polyester blend, providing a soft and warm feel suitable for colder weather.

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Yes, kids’ T-shirts support DTG and DTF printing, allowing vibrant designs that are durable and safe for children.

We offer a range of sizes to fit children of all ages, from toddlers to pre-teens, ensuring a great fit for everyone.

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Yes, most of our kids’ T-shirts are made from soft, 100% cotton to ensure breathability and comfort for children.

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We offer a flexible return policy for unworn and undamaged kids' apparel, allowing returns within a specified timeframe. For complete details and guidelines on returns, please visit our return policy page.

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Absolutely! You can personalize our kids' clothing with custom designs, names, or graphics. This allows you to create unique and memorable pieces for your little ones.

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Yes, we prioritize safety in our kids' apparel by using materials that are soft, breathable, and hypoallergenic. We adhere to strict quality standards to ensure that our clothing is safe for children's sensitive skin.

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Yes, women’s hoodies support DTG, DTF, and embroidery customization, allowing you to create vibrant prints or subtle, textured designs.

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Our hoodies are made with an 80/20 cotton-poly blend, providing a robust fabric that’s both cozy and long-lasting.

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We offer pullover and zip-up options for women’s hoodies. Each hoodie includes a drawstring hood and spacious kangaroo pocket.

Women’s sweatshirts can be customized with DTG, DTF, or embroidery, depending on the look you want to achieve.

Absolutely! With a medium weight of 280 gsm, these sweatshirts provide warmth without being too bulky, making them perfect for layering.

Our women’s sweatshirts are made with an 80% cotton and 20% polyester blend, giving them a soft touch and excellent durability.

Yes, you can fully customize designs on our women's clothing items! Whether you're looking to add your own artwork or choose from our available designs, you can create unique pieces that reflect your personal style.

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